Terms & conditions
We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
(1) What information do we collect?
We may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation).
(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services (We do NOT store credit or debit card information, this is processed and handled by our bank).
(c) information that you provide to us for the purpose of registering with us.
(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.
(e) any other information that you choose to send to us.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser, and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both “session” cookies and “persistent” cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
We will use the session cookies to: keep track of you whilst you navigate the website; keep track of items in your shopping basket; prevent fraud and increase website security. We will use the persistent cookies to: enable our website to recognise you when you visit; keep track of your preferences in relation to the use of our website.
Our advertisers/payment services providers] may also send you cookies.
Our advertising services providers may send you cookies for the purpose of enabling the service of advertisements based on your previous visits to our website.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in In ternet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
(3) Using your personal information
We may use your personal information to:
[(a) administer the website;
[(b) improve your browsing experience by personalizing the website;
[(c) enable your use of the services available on the website;
[(d) send to you goods purchased via the website, and supply to you services purchased via the website;]
[(e) send statements and invoices to you, and collect payments from you;
[(f) send you general (non-marketing) commercial communications;
[(g) send you email notifications which you have specifically requested;
[(h) send to you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
[(i) provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
[(j) deal with inquiries and complaints made by or about you relating to the website;
[(k) keep the website secure and prevent fraud;
Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
All our website financial transactions are handled through our payment services banking provider. We will share information with our payment bank provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
in addition, we may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling.
(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
(5) International data transfers
Information which you provide may be transferred to other countries (including the United States, which do not have data protection laws equivalent to those in force in the European Economic Area.
In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
You expressly agree to such transfers of personal information.
(6) Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).
(7) Policy amendments
(8) Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
(a) the payment of a fee (currently fixed at £10.00); and
(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes, by sending an email to us. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
(9) Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
(10) Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
Products pictured on the website may have slight variations from the images displayed on the item pages, slight variations could include slight differences in shape, size, colour, weight and does not exclude other possible factors. The overall appearance of the item will be deemed to be of the same nature.
We hope that you will be happy with your purchase from Jas Boutique, however, if you are not entirely satisfied please read the guide below for further information.
RETURNS POLICY & CHARGES
Jas Boutique does not allow returns or give refunds for most purchases on our website due to the majority of items being bespoke made to order. However there are exceptions (see refund policies below.)
In Stock items
Any items purchased from the following shop categories are in stock
If you are not happy with the items purchased from this category, simply request a return to email@example.com. Return requests must be emailed within 7 days of receiving your unwanted item. You will be responsible for return charges and must arrange for you own courier to return the item back to us.
If you’ve had a refund request accepted, see how long your refund will take from the "Refunds" section below.
Made to order items
All items purchased from any category excluding the in-stock category are strictly non returnable due to being specifically made to order. No refunds for these items are offered.
We do however offer free replacement/repairs to damaged/faulty goods within 7 days of receipt to these items. Please email firstname.lastname@example.org to notify us of any damages or faults, return to/from costs in this event are completely free and arranged by Jas Boutique.
How long refunds take
Refunds from Jas Industries are returned to the same bank account used to make the purchase from.
Once an item has been returned back to us and we have received it a refund will be made within 1-3 business days.
Processing time can be affected by your bank, but typically takes between 1 and 10 business days.
(12) Data controller
The data controller responsible in respect of the information collected on this website is Jas Industries Ltd.
(13) VAT & Charges
Jas Industries Ltd is a UK VAT registered company. Our VAT number is 335 9786 52. The VAT % in the UK is currently set at at 20%.
Prices displayed on our website
Prices displayed on jasboutique.co.uk show 2 prices: 1. Including 20% VAT and 2. Excluding 20% VAT. Please see VAT charges below to find which price is applicable to you.
VAT charges for customers who reside within the European Union
All customers who reside within the European Union are charged 20% VAT on their orders. This charge is applied to both the item price and the delivery price. This is a legal obligation. Please note the price on the website is labelled as "Inc. UK VAT @ 20%" The VAT on the delivery charge is totaled within the shopping cart and is based on order weight.
VAT charges for all customers who reside outside of the European Union
All customers who reside outside of the European Union are not charged VAT. There is no taxes applied to orders for customers outside of Europe. Please note the price on the website is labelled as "Ex. UK VAT @ 20%" This is the item price you will pay for your order. No VAT charges are applied to you delivery costs.
VAT exemption for registered European businesses
VAT registered companies who are based within the European Union (Excluding the UK where we are based) are exempt from VAT charges. Please contact us in order to be invoiced on a 0% VAT intra-EU transaction basis. In this case 0% VAT will be made on the item cost & delivery charges.